Every organization is different.
You might already know exactly where you need support. Maybe you’re standing up a new department and need to establish its new practices. Or you might have a long-term leader who’s planning to depart, and you need to quickly capture decades of knowledge before they leave the organization.
On the other hand, you might just have a nagging sense that your documentation (or lack of documentation) is holding you back. Your support team might be having difficulty responding quickly to customer questions. Or your new hires aren’t coming up to speed as quickly as you’d hoped.
I meet organizations where they’re at and develop an approach and timeline that meets the specific need. Solutions can be hourly, fixed-price, or retainer-based.
