Process Improvement and Technical Writing

Fractional solutions for small businesses, associations, and nonprofits

I partner with leadership teams, program managers, and subject matter experts to assess current processes, identify opportunities for improvement, and develop new models for moving forward.

I write policies, procedures, guides, training content, and other materials that support those new models. I then work closely with client teams to manage change and ensure that new practices are adopted across an organization.

Why consider fractional?

If you’re part of a smaller organization, chances are you don’t need the support of a full-time process analyst or technical writer.

You just need an expert who can come in, quickly assess a situation, develop recommendations, create needed documentation, and then transition the materials over to your staff. With fractional support, you’ll get the benefit of a fresh set of eyes on process challenges and documentation gaps that might have been present for months or years. And you only pay for the time and services needed to create a solution and put your team back on track.

Services

Business Process Analysis

Documentation Assessment

Ad Hoc Technical Writing and Editing

Documentation Program Infrastructure